Effective Date: 05/14/2025

At Colonial Insurance, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us online, by phone, or in person.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name, address, email, and phone number
  • Date of birth and driver’s license number
  • Social Security number (if required for certain policies or services)
  • Payment and billing information
  • Insurance policy details and claim history

Non-Personal Information

  • Browser and device information
  • IP address and browsing activity on our website
  • Referral websites or ads that brought you to us

2. How We Use Your Information

  • We use the information we collect to:
  • Comply with legal and regulatory obligations
  • Provide you with insurance quotes, policies, and customer service
  • Process payments and manage your account
  • Communicate with you about your policy or requested services
  • Offer you products and services that may be of interest

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Business partners and vendors that assist us with services like marketing, analytics, or website hosting — under strict confidentiality agreements
  • Insurance carriers and third-party service providers to help provide quotes and process policies
  • Regulatory agencies or law enforcement if required by law

4. Your Choices and Rights

You may:

  • Request deletion of certain data, subject to legal and contractual obligations
  • Opt out of marketing emails or texts at any time by following the unsubscribe instructions
  • Access or correct your personal information by contacting us

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve your browsing experience
  • Analyze website traffic
  • Offer personalized content and ads

You can manage your cookie preferences through your browser settings.

6. Data Security

We implement industry-standard physical, electronic, and procedural safeguards to protect your data. However, no system is completely secure — please notify us immediately if you suspect any unauthorized activity on your account.

7. External Links

Our website may contain links to third-party websites. Colonial Insurance is not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

Our website may contain links to third-party websites. Colonial Insurance is not responsible for the privacy practices or content of those sites.

10. Contact Us

If you have questions or concerns about this privacy policy, please contact us:

Colonial Insurance

1515 Lee Trevino Dr suite i, El Paso, TX 79936

7699 Alameda Ave, El Paso, TX 79915

221 N Kansas St, El Paso, TX 79901

(915) 590-4099